Bank Customer Experience من High Performance Media and Events
High Performance Media and Events
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From the growth of AI chatbots and tools to branch renovations, banks are dealing with multiple emerging(and older) trends on a daily basis. OneUnited Bank, the largest Black-owned bank, has been at the forefront of digital innovation, including AI tools. In today's episode of the Bank Customer Experience Podcast, Bradley Cooper, editor of ATM Marketplace, spoke with Erin Cohee, VP of user experience and business development at OneUnited Bank to learn more about top banking trends.During the ...
الحلقات السابقة
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150 - What are the top future banking trends?Fri, 08 Nov 2024
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149 - What's new in bank CX?Fri, 18 Oct 2024
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148 - What's on the horizon for TCRs?Fri, 13 Sep 2024
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147 - What's on the horizon for self-service banking?Fri, 23 Aug 2024
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146 - How to deploy, manage an ITMFri, 09 Aug 2024
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145 - Bank Customer Experience Summit keynote shares content strategies that workFri, 12 Jul 2024
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144 - How to fight ATM fraudFri, 14 Jun 2024
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143 - How can banks maintain a good CX in light of layoffs?Fri, 10 May 2024
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142 - How to pull off a successful branch renovationFri, 12 Apr 2024
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